DYNAMIC CHANGES IN SERIE SERVICES

DYNAMIC CHANGES IN SERIE SERVICES

Driven by the success of the project, together with our spirit of continuous improvement, we now present the second phase of the project: "Dynamic changes in serie services ".

Two years ago the project "New Services for every requirement" was created as a value proposal for our customers and new market demands, but without sacrificing our commitment to quality and responsible manufacturing at our plant in Santa Maria de Palautordera - Barcelona.
Driven by the success of the project, together with our spirit of continuous improvement, we now present the second phase of the project: "Dynamic changes in serie services ".
So far, before initiating an order, you have considered what kind of series service –Urgent, Quick, Standard or Longterm Series— is most suited to your needs. From now on, you can also make a change of series service during the manufacturing process. To do this, you can request a service change offer and see the new time and cost options we have to bring forward the date of completion of an urgent order or delay it by switching to a less rapid service, if this is your new need.
The order will not be brought to a standstill when a service change offer is requested, so, if the change is not accepted, it will continue to be carried out under the conditions prior to making the service change offer.
The overall aim of the project is to offer the customer maximum flexibility, adapting ourselves so that each order is completed when it is needed and at the lowest cost.
Therefore, service change offers will consider the accumulated cost of the service provided up to the date of the request for change, as well as the cost outstanding in the new service.


We hope to meet your needs better with this new action.

Lab Circuits Sales Team.

Publication date: 09-02-2017